I shall not upload low quality images
With millions of products waiting to grab shoppers attention online, product image quality is of paramount importance in ensuring consumer preference for your brand over your next biggest competitor.
I shall ensure my product title & descriptions are accurate
One of the major contribution to returns is inaccurate product information. Anything from a wrongly spelt brand name to an improper mention of a key product descriptor can end up resulting in huge returns thereby impacting seller ratings and profits.
I shall ensure adequate inventory across all my listings
Lack of inventory leads to potential loss of sales for a seller. This also leads to poor marketplace or store reputation while yielding sales to competition.
I shall keep researching & adding new products
Researching, adding and informing shoppers about new products consistently grabs the interest of your customers. It also contributes to the merchant’s profits and store followers.
I shall analyze competitor prices daily.
Price is a great weapon to leverage on. It has the potential to deliver immediate results compared to other elements in online marketing. Remember, shoppers are always looking for deals & cheaper price – so, keep your product pricing as competitive as possible.
I shall not cancel orders & will ship on time.
Tomlibo.com does not take kindly to sellers who cancel customer orders on a regular basis. This always leads to poor customer experience and bad word of mouth via Tomlibo social media. Majority of the times sellers end up cancelling orders is because of insufficient inventory. This is why it is very important that you keep your inventory updated at all times.
I shall participate in Tomlibo marketplace promotions
Tomlibo.com run promotions regularly and constantly encourage sellers to participate in them. This is a great way to attract customers to shop on the platform. For sellers this not an opportunity to be missed.
I shall respond to all customer queries on time
When a customer, or prospective customer, takes the time to contact a business they are looking for some type of assistance. They generally want initial information, additional information, resolution of a problem or they just want to sound off about an experience they have had with your store.
Tomlibo.com like all marketplace demand a high degree of customer centricity from their sellers and are quick to penalize or downgrade their sellers’ ratings if found wanting in their responsiveness to their customer queries or complaints.
I shall sell only authorized, authentic and quality products
Fakes, counterfeits, sub-standard products continue to flood online marketplaces especially in diverse categories such as fashion, electronics, toys, personal care etc. This has resulted in making shopping online an activity fraught with fear, especially for consumers taking a leap of faith & demonstrating willingness to shop online. Buyers should be comfortable placing an order online because they know the exact product (both in description and quality) will be delivered.
I shall provide discounts & offers to my regular customers
Online shoppers often look for best deals, bargains and offers – so, give them freebies and discounts! Most importantly, while giving discounts or freebies, make it loud and clear on your Tomlibo wall and get customers to promote your store within their connections.
On Tomlibo.com, your competitors is just a single click away; who may be selling the same product with better price, quality images, descriptive product information, and tons of good reviews & ratings.