We have exclusive contract with all the sellers that they are only allowed to sell 100% genuine products but their condition may vary. If you are in doubt do contact the seller directly via Tomlibo social media, in web or app messeging or by calling them – if you still think that they are selling counterfeit products we recommend you to contact us and we will step in.
How can we help?
Articles in this section
- How do I return/exchange my order?
- How do I get a refund of my order?
- How do I cancel/change my order?
- How do I track my delivery?
- What is Tomlibo’s return policy?
- Is my purchase protected?
- How do I raise disputes for an order?
- How do I post reviews/ratings of Tomlibo Sellers?
- Can I negotiate product price with a seller?
- Can I order online and pickup from sellers’ store?